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FAQ

Tableware

How to Enjoy the tableware

For more details, please click here or contact us at +852 5936 6458.

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Enjoy the tableware

 

Price

  • Total rental fee = Daily price x Amount

  • Minimum charge is $800. Price does not include tableware setting. A 50% deposit is required to confirm your order, the rest should be settled on C.O.D.

  • Compensation will be charged for tableware damage & loss, please refer to the product page and quotation.

Booking deadline

  • Please place order 4 working days before event date. Please contact us for water cup rental (large-scale events).

*Please contact And-Joy immediately in case of any update.

Payment and Delivery

  • And-Joy provides flexible logistics service, please contact us for details.

  • Delivery charge includes round-trip journeys.

  • Delivery service is not applicable to restricted areas. We may not provide delivery Service for the delivery address where has no paved passage between the loading point and the delivery address for access by trolley and delivery of items, as well as any premises without elevator service.

  • ​Service time​: 09:00 - 21:00 Mondays to Saturdays​, additional charge for other time slots. 

*Delivery service may be delayed in the event of bad weather, traffic and/or uncontrollable conditions.

Using the tableware

  • The tableware and signage will be stored in logistics boxes and ready for use.

  • Please remove residue before return.

  • Compensation will be charged for tableware damage & loss, please refer to the product page and quotation.

Workshop

Workshop

 

Price

  • For more details, please contact us at +852 5936 6458 or E-mail to info@and-joy.com.

  • ​Price includes tutor fee and material cost.

Bazaar

Bazaar

 

How to shopping?

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Delivery

  • Delivery will be arranged within 7 working days of successful purchase (Custom products excluded). 

  • For any purchase under HK$500 (discount price) in shop, HK$35 will be charged for delivery fee.

  • For any purchase over HK$500 (discount price) in shop, we will offer free local delivery (Hong Kong's industrial / commercial locations only).

 

Returns & Refunds

Please note that we do not support refund on any purchase, customers shall consider carefully before placing an order. Please contact us if you have any issues.

Payment

Payment Methods

 

And-Joy accepts the following methods of payment:

  • Cash

  • PayMe (Tel: 5936 6458)

  • Bank transfer (023-722804-838 And-Joy Limited)

  • Faster Payment System (FPS 630112)

  • Cheque (Payable to "And-Joy Limited" or "樂用有限公司")

  • Alipay

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